Privacy

Information you choose to provide

The enquiry form asks for contact details, broad location and service information, your preferred contact method and a short overview so Blue Ocean can respond.

Service enquiry consent and optional marketing consent are separate. Marketing consent is unticked by default.

Please keep the first enquiry general

The form does not accept file uploads. Please do not provide passport numbers, identity documents, bank details, health or character information, full decision letters or other sensitive records.

If documents are needed later, the Blue Ocean team can explain the appropriate way to provide them.

How enquiry information is used

Blue Ocean uses the information you submit to respond to your enquiry, arrange contact and manage any next step you request.

Personal information should be retained only for as long as it is needed for the relevant purpose and applicable professional, legal and record-keeping obligations.

Your website selections

The location orientation and Service Finder can remember broad selections in this browser tab for up to four hours so relevant pages and appointment options are easier to find. These selections do not include your name, contact details, exact location or written form answers, and you can change or reset them at any time.

Time-zone display

Where shown, the booking guide reads the time zone reported by your browser to display your local time beside Sydney time. Blue Ocean does not store that time zone in journey memory or use it to infer your precise location.

Appointments and external services

The appointment link opens Calendly, which operates under its own privacy terms. External websites may collect information under their own notices and settings.

Access and correction

Contact Blue Ocean if you have a privacy question or want to ask about access to, or correction of, personal information the practice holds about you.